Offend? or Not?

The last post gave me an idea for a new post.

I recently got yet another call from some police organization or other asking for a donation.  Before the poor caller could continue with the canned speech, I interrupted to say that my husband volunteers for the sheriff’s department and that we give that way.

Thanks.

Click.

Why was I annoyed at this plea for money? Even slightly offended?

It didn’t help that they mispronounced my last name.

They obviously didn’t know me… nor I them.

So, I guess if you don’t want to offend when you ask for donations:

1. Get the name right (and while you’re at it, get to know the person first)

2. Give the person time to get to know you. People don’t JUST give. They need to know –  then trust – the organization to whom they give donations. How can you build trust in a brief telephone conversation to a stranger?

So, when have you not been offended by someone asking for a donation? What made the conversation inoffensive, even pleasant?

What has made the conversation uneasy, perhaps offensive?

Leave your thoughts in the comments below:

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This entry was posted in donations, Fundraising, money, Non-profit, nonprofit, offend, offensive, trust. Bookmark the permalink.

One Response to Offend? or Not?

  1. Susan Stokes says:

    Our local public radio station once sent me an appeal for donations that said something like, “If you’re listening to our music and news programs and not contributing to our operating costs, THAT’S NOT FAIR!” So, they were obviously trying to make people feel guilty for listening to the station for free. But it really ticked me off that they were trying to guilt me into giving them money, so I ripped up the letter and threw it in the trash.

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